Xempli Cards Library

Teams that have completed our stories say they want more. We created these cards for them.


Gather your team. Facilitate discussion. Amplify performance.
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A lack of trust can undermine a team. What can you do about it?
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The greatest challenge faced by leaders in customer service? Consistency. Delivering great service all the time rather than most of the time…
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How small changes to your surrounds can affect your life…
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Which superpower would you choose? Invisibility or flight?
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Sexual harassment is the kind of issue that can fracture teams and undermine performance.
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We explore two common mistakes in decision making…
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Take a behavioural science view of why people lie.
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At times we want customer service to bend the rules to help customers. Knowing when and how to do it keeps them out of trouble.
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Giving people a sense of control is one of the kindest thing you can do.
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Giving out bad news is inevitably a part of everyone’s job. Here’s how to lessen the frustration.
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Mastering the art of framing choices strengthens your powers of persuasion.
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Is it possible to win an argument without losing good will? Yes!